12/19/2023 0 Comments Hidden mountain resort sevierville tn![]() ![]() Both are listed as an amenity of the rental and we did not have it I give our cabin a 4 but maintenance and staff communication a 2. But you can overlook the few issues with Cabin our main problem was the lack of communication regarding the wifi/cable. Suggest the owner invest in new mattress or box springs as every time we sat in bed it felt like it was going to break. Lucky for us we brought a lot of DVDs for our two grandkids. They came that afternoon and were unable to solve the problem. Stopped at front office in person and reported cable issue. After second day called front desk to report no cable and they promised to send someone to look at it that day. Called the front desk and they told us then about the issue and they were working on it…. Staff did not mention problems at check in and we thought our phones were just not getting a good service. Cabin was okay but is in need of a really good cleaning like closets under the bed and couch and other furniture What was most disappointing was the lack of internet and cable service for our entire 6 day stay. We will never be staying here again and you shouldn’t either.…īear Hugs #4045 I wish I could write a glowing review of our stay but unfortunately it was just average. Our friends are staying at Oak Haven, but we chose to stay at Hidden Mountain because they USED to care about their customers. When I asked the manager about what could be done about my stay and this extreme inconvenience, I was basically told too bad because it’s not “hindering my lodging experience.” I’m sorry, what?! Who are you to say what does and does not hinder my lodging experience?! If you would actually like to know, it does because I have Ehlers Danlos Syndrome and needed a hot tub after our 9-hour drive. So now we’ve gone the entire weekend without a working hot tub and still don’t know if/when it will be fixed. After hours of waiting, we checked in with the front desk, who inform us oh no the company isn’t coming out until tomorrow - despite what I had been previously told. We’ve since had to change our plans and spend the day waiting in the cabin as three different maintenance workers have come and gone, the last of whom told us the hot tub installation company would be coming today to get it fix. ![]() We arrived Saturday after a long drive, only to find the hot tub doesn’t work. A nice, week-long stay in a cabin with a hot tub - booked specifically because of a hot tub. I’m currently staying at Hidden Mountain East. Our original location at Hidden Mountain West offers a more secluded and rustic setting for your mountain adventure. Our main location at Hidden Mountain East is easily located near near The Apple Barn & Cider Mill and Tanger Outlets at Five Oaks plus all of the theater, dining, and attractions of the area. Hidden Mountain Resort offers 2 convenient locations. Resort amenities include a 24/7 office, award-winning seasonal swimming pools, fishing ponds, picnic pavilions, gazebos and our beautiful Log Cabin Conference Lodge for weddings, reunions, meetings & retreats. ![]() Log Cabin amenities include a fully-equipped kitchen and linens, with most cabins offering a Hot Tub, Fireplace, Washer/Dryer, Whirlpool Tub, and more. Our Log Cabins range in size from one bedroom romantic cabins up to a stunning 14 bedroom lodge on the river. Family-owned and operated since 1981, Hidden Mountain Resort now includes properties at Hidden Mountain East & West, as well as the Dell- a Class-A Motorcoach Resort. We offer an indulgent retreat for visitors to Sevierville, Pigeon Forge & Gatlinburg, TN. Hidden Mountain Resort is the original Log Cabin Resort in the Smoky Mountains. Hilton Hawaiian Village Waikiki Beach Resort.Barcelo Bavaro Palace All Inclusive Resort.Hotels near Ogle Brothers General Store.Hotels near Christmas & Candle Shop at The Apple Barn.Hotels near The Apple Barn Cider Mill And General Store. ![]()
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